About
So what would you guys like to know?
Well, my name is Jodi Henderson and I’m a bit of a geek….about all kinds of stuff. LOTR, Harry Potter, film music, Twitter, my iPhone, my MacBook, Longhorn sports, office supplies. I seem to spend most of my time these days either reading (between Twitter, books and blogs, there’s a lot to read!), surfing the web or doing stuff around the house.
Other random facts:
- I live in Austin.
- I have a BA from UT-Austin and an MBA from UC-Colorado Springs.
- I am a big time dork.
- I like being outside when the weather is nice.
- I enjoy eating out (usually with just a book or my laptop).
- I need lots of sunshine.
- I am decidedly not funny. (Even though I try to be on occasion.)
- I love college sports, especially my Horns!
- My personality type is INTJ.
You may also be wondering how this blog came about. Well, I read a great book called Crush It! (that’s the Amazon link if you’re interested) that helped me realize I could (and should) do something about my passion for great customer experiences. I think it’s a shame that we seem to hear more bad customer experience stories than good ones and I would like to change that.
Please consider contributing your great stories in the Submit Your Own page. Thanks for stopping by!
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A little about this blog
I love and appreciate great customer service and that's why I started this blog...to help say "Thank you" to all of those individuals who go above and beyond to deliver a great customer experience. Won't you help me pass along the kudos to these deserving people?
If you're curious about me, click here.
