A free lunch for me!

July 24, 2010 · Posted in restaurant · 5 Comments 

leaf logo

It’s not every day that you get a free lunch. But that’s precisely what I got yesterday at Leaf. See, they were having trouble with their credit card machine and, since I didn’t have my purse with me (left it in the car cause I was just gonna run in and grab a salad, right?), I was allowed to take my salad and go.

What they said was if you have cash that would help, but if you don’t, that’s okay. Awesome.

If you think about it, what else were they going to do? Take my salad away? No, they had already made it so they were going to let me eat it.

It still made me feel like I was getting super-special treatment and here I am writing a blog post about it. I’d recommend Leaf to anyone because I really like their salads, but this is just one more thing to like. Thanks Leaf!

A nice weekend in San Antonio…

July 20, 2010 · Posted in hotel · Comment 

Here’s the first “guest post” on this site, a submission from my sister Jill. Don’t forget that you, too, can submit your own story by clicking the “Submit Your Own” link above. Thanks!

Last weekend, my husband and I took a weekend getaway to the Hyatt Hill Country resort in San Antonio….without our four children. From the minute we got there, the staff was so helpful. On Saturday morning, we made our way down to the hotel restaurant for a breakfast buffet. We were seated quickly and began to eat. As we were finishing, a man came by our table and asked if he could get us anything else. His name was David Castro and he was the manager. We complimented how nice our waitress was and how great the service was. David mentioned that our waitress had been with Hyatt for about 17 years and how she loved her job, which made his job so much easier. He went on to say that the breakfast buffet draws in about 300-400 visitors each morning. The following day, when we went down for our Sunday breakfast, David remembered us and made sure things were top notch once again. We will definitely be back.

  • A little about this blog

    I love and appreciate great customer service and that's why I started this blog...to help say "Thank you" to all of those individuals who go above and beyond to deliver a great customer experience. Won't you help me pass along the kudos to these deserving people?


    If you're curious about me, click here.


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